In The Shoes Of A Travel Agent

Thursday, November 7, 2013

A travel agent may be one of the underrated jobs in the industry, but there's really room for growth, and a good career can flourish in this industry. Needless to say, it provides an avenue for a beginner to combine sales and interpersonal skills with the end-goal of providing satisfying customer service. As a travel agent, you will do some legwork with planning vacations or business trips, so expect to be on your toes during the peak season.

Travel agents have to strike a balance between selling destinations and selling the most appropriate transportation and accommodation for their clients. There are times when they are tasked to take care of lodging, as well as the entertainment activities for their clients. They have to understand, especially with longtime clients what makes them tick, the activities that entertain them. Because of their extensive background and knowledge, they are the go-to resource persons to seek out advice on famous destinations. Since effective communication is in the core of their responsibilities, travel agents need to be effective communicators, salespeople competent enough to seal the deal.

With the unending demands in the industry, travel agents may also be assigned to visit hotels, resorts, and restaurants so that they get a fuller grasp of what they are offering. They may be tasked to evaluate every promotional destination package offered to them, and be able to judge the worthiness of each before presenting them to their customers.

1 comments:

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